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About Us

Basic Bikes is a professional workshop based store.  The name is not only an acronym but a statement about our approach to servicing, repairing and selling bikes. A bike is a simple machine, there is a way to make it work correctly, that's what we do.
WE KEEP IS SIMPLE! (Basically)

When we were planning the store we realised that the quality of service and advice in our industry was average.  There was a need to raise the standard.  There are many bike shops that claim to be good "the best" even but is there any way to verify this?   We thought there was, and we do it every day on every job, with every product.  Basically we do everything by the book, the manual, instructions, manufacturers specifications, are followed every job.  There is no art to repair and servicing, there is a method laid down by manufacturers of the bikes, components and accessories.  Further to that we only use original spares, fluids and tools.  Our workshop is by far one of the best equipped you will find in anywhere, and we have full machine shop facilities at our disposal.  This way if we do a job or give advice you can be sure it is done correctly, and the information is correct.  

This mantra continues through to every bike, accessory, clothing item, food supplement.  If its on our shelf for sale you can be sure we have either personally tested it or trust the manufacturer and the supplier to back it up.  We are in a minority group of quality cycle stores who have complete autonomy, no one tells us what to sell, we as a group decide.  All products have to tick the box for quality, function, backup support, and bang for buck, and if we can buy local we do!

So can we verify we are "the best" simply no, what we can claim is we do it by the book.  Any type, make or model of bike we will have the knowledge, tools, and ability to do the job.  You can be sure if you have visited us you got the best possible service we can provide. We wont be selling you a lemon or the newest shiniest parts just because they look cool, they will have to be cool, and we will have checked that for you.  If on the rare occasion, we are human after all, we get it wrong we will make it right guaranteed!


 
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